Contact Us

If you have any questions regarding an order or to manage your account, you can always call to speak with a customer care representative directly at 1-888-769-7873. 

Our current customer care phone hours are as follows:
Monday- Friday 9am-9pm EST and Saturday 9am-5pm EST

You can also communicate with us via email at

If you need help placing an order, please call our 24-hour order line at 1-800-256-6102.

If you are a retail store, and have questions or need help with an order, please call 1-800-787-1909.

Purity Phone Numbers

Order Line
24hrs/7 days

Customer Care
Mon-Fri:9am-9pm EST
Saturday 9am-5pm EST

Main Office
Mon-Fri: 9am-6pm ET


Corporate Mailing Address

Purity Products
200 Terminal Drive
Plainview NY, 11803